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Advance Promotions - Book Tickets For Live Music Across The South > Privacy and Cookie Policy > Privacy and Cookie Policy

We will not sell your information to third parties or anyone else.

The below information describes how Advance Promotions & Southampton Music use the data you enter into our website. While you are on our site, you are legally bound by this privacy policy, so please read it carefully.

The Information We Collect

We provide a number of services which require you to supply us with personal information. For example, when purchasing tickets we will ask for contact details, and other details such as email, telephone number, credit or debit card details, mailing and billing address. If you sign up for our monthly newsletter, we will, of course, ask for your email address.

What We Do With It

All of the information we collect is kept by Advance Promotions & Southampton Music. It may also be shared with our publishing company, PH Music Media, where necessary. Your information will never be sold to third parties, or shared with them unless it is necessary to fulfil a requested service.

Data Security

Advance Promotions & Southampton Music are dedicated to making sure your personal information is secure with us. Steps have been taken to protect your information from being lost, stolen, destroyed or shared with third parties (where permission has not been given).

What Is Collected

When you use our site we may collect, but are not limited to, the following information:

  • name
  • postal address
  • billing address
  • telephone number
  • email address
  • credit/debit card details
  • geographical location

How We Use Your Information

We use your information in a number of ways. These include, but are not limited to:

  • Taking payment
  • Sending tickets by postal or electronic means
  • Our internal records
  • Improving our website and our service
  • Email you periodically to tell you about upcoming events, or other information we think you will find relevant

Cookies

Cookies are files which can be placed onto your computer’s hard drive, once permission has been given. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual.

Go to http://www.aboutcookies.org for more information on cookies.

At Advance Promotions we log cookies in order to track our visitors as they move around the site; which pages they use, when the leave, and whether they buy tickets or not, among other things. This helps us tailor our site to the needs of our users. This information and the statistics we get from do not make your information personally identifiable.

You can choose whether to allow cookies or decline them. You can decline cookies using your web browser settings, but you will find the vast majority of users and sites allow them, to help create a better user experience.

Our websites use or may in the future use the following cookies:

  • Google Analytics: This cookie allows us to see how visitors use our site. The information it provides includes, but is not limited to time on site, page views, source (such as organic, paid search etc), and whether anything was purchased. This information appears as numbers, no personal details are shared with us via Google Analytics. Google Analytics helps to show us which bits of the site are popular with users, which are not, and which may be causing confusion. This information guides us to make changes to improve the user experience.
  • Google AdWords: Google AdWords is Google’s paid search service. When you click on one of our paid adverts in the search engine results, this cookie initialises and shows us that you came via that source.
  • DoubleClick: We have the option to use a Google remarketing code, which shows us when users view certain pages within the site. We may use this information to advertise to users on different websites in the future.
  • Social Cookies: You will find social sharing buttons throughout our site for various networks including, but not limited to Facebook, Twitter, YouTube and Spotify. These buttons allow users to share our pages on these platforms. You may be asked to login to use these social platforms, but this process is handled directly with the social sharing providers, not through ourselves. These platforms may keep track of behaviour such as ‘Liking’ and sharing, via their own external tracking codes.
  • Email Tracking: If you have opted in to receive our magazine by email, this could include tracking codes which show us which, as well as how many people have opened or clicked our emails. We use this data to design emails better suited to the needs of our audience, with more of what they want and lessa of what they don’t. This data is kept by our email partners on their servers. They have their own security and privacy policies.